Running a restaurant is no easy feat—every dollar counts. Yet, many restaurants find themselves losing a big chunk of their profits to third-party apps like Uber Eats, DoorDash, and Grubhub. Those convenient services often charge commission fees of 15% to 30% per order, which can add up to thousands of dollars a month. Sound familiar?
The good news? You don’t have to settle for this. Let’s explore how you can save thousands in commission fees, take back control of your business, and grow your profits—without breaking the bank.
Why Third-Party Commissions Are Eating Your Profits
Imagine this: on a $50 order, you’re handing over $12.50 (25% commission) to a delivery app.
That’s before you even factor in service or delivery fees. Over time, these fees can really chip away at your profits, especially for smaller or growing restaurants.
According to a study by UpMenu, many restaurant owners don’t even realize how much they’re losing until they see the numbers. These apps are convenient, sure, but they come at a steep price.
How to Break Free From Third-Party Commissions
Here’s the reality: you can save thousands annually by shifting to smarter, more efficient systems. Here’s how:
1. Create Your Own Online Ordering System
Building your own platform isn’t just about saving on fees—it’s about taking control of your customer relationships. With your own system, you can:
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Set your own rules.
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Collect valuable customer data (like emails for marketing campaigns).
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Customize the experience to reflect your brand.
Platforms like OrderingPlus make this simple, with tools that help you launch your own online store quickly—no tech headaches.
2. Reward Customers for Ordering Direct
Encourage your customers to skip the middleman by offering perks like:
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Exclusive discounts (e.g., “Save 10% when you order on our site!”).
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Loyalty points they can redeem for future orders.
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Faster, more reliable service.
Not only do you save on commissions, but you’re also strengthening customer loyalty. Win-win!
3. Take Control of Your Deliveries
Managing your own deliveries might sound overwhelming, but it doesn’t have to be. Tools like advanced logistics from OrderingPlus can automate much of the process, helping you:
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Assign orders to drivers seamlessly.
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Track deliveries in real time.
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Keep customers happy with on-time service.
It’s all about cutting out unnecessary costs while maintaining (or even improving) quality.
Real Talk: Case Study
Take this story from Dolce Napoli, a small Italian restaurant in Sydney. After seeing up to 30% of their profits vanish through third-party commissions, they made a bold move: they stopped using delivery apps altogether.
Instead, they launched their own online ordering system and offered direct-order discounts to customers. The result? Higher profit margins, better customer relationships, and full control over their operations. (Source: News.com.au)
If they can do it, so can you.
The OrderingPlus Advantage
Here’s where OrderingPlus steps in. We help restaurants like yours:
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Cut commission costs by providing a complete online ordering solution.
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Boost sales with marketing tools like automated promotions and loyalty programs.
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Streamline operations with delivery management, third-party integrations, and more.
And the best part? It’s all-in-one. No juggling multiple platforms or surprise fees—just a straightforward way to grow your business.
Final Thoughts
It’s time to stop giving away your hard-earned profits to third-party apps. By making a few strategic changes—like shifting to your own online system and managing deliveries—you can save thousands while scaling your business.
So, what’s next?
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